How do I turn off emoticons?

Want to see :) instead of ? Follow these instructions to turn off emoticons.

Turning Off Emoticons in the Desktop Apps


You can turn off emoticons in the Mac, Windows, and Linux desktop apps.
  1. Click your status icon. (This is the one that shows "Available," "Away," or "Do not disturb.")
  2. Click Settings.
  3. Click the General tab.
  4. Clear the "Replace text emoticons with images" check box.
  5. Mac: Click the "X" to close the Settings menu.
  6. Windows and Linux: Click OK to confirm your settings and close the menu.

Turning Off Emoticons from the Mac Preferences


You can also turn off emoticons from the Preferences menu in the Mac desktop app.
  1. In the top menu bar, click HipChat > Preferences.
  2. Clear the "Replace text emoticons with images" check box.
  3. Click the "X" to close the Settings menu.

Turning Off Emoticons in the Web App

Currently, you can't turn off emoticons in the web app.

Turning Off Emoticons in the iPhone, iPad, or Android Apps

Currently, you can't turn off emoticons in the iPhone, iPad, or Android apps.

Feedback and Knowledge Base