How do I add/invite new users?

All users on the Mac desktop app can invite new teammates to HipChat.
Note: Group admins can disable this feature.


Group admins have multiple ways they can add or invite users, including sending the invite URL, creating accounts in the web app, and using the API. 


Mac desktop app: Inviting new teammates


All users on the Mac desktop app can invite new teammates to HipChat. 

Note: Group admins can disable this feature.

  1. Click New Chat, then Invite a teammate.
  2. Type the email addresses, separated by commas or spaces, of the people you want to invite. 
  3. Click Add.
    Note: Alternatively, click the Copy invite link and paste it into an email addressed to the people you want to invite. 
  4. Click the Send invites button.
  5. HipChat sends invitations to the email addresses you added. The invitations include a link to sign up for your HipChat group.

Web app: Inviting new teammates


All users of the web app can invite new teammates to HipChat. 

Note: Group admins can disable this feature.

  1. Click the Invite your team link at the top.
  2. Type the email addresses, separated by commas or spaces, of the people you want to invite. 
  3. Click Add.
  4. Click the Send invites button.
  5. HipChat sends invitations to the email addresses you added. The invitations include a link to sign up for your HipChat group.

Sending an invite URL from the web app


Group admins can send the invite URL found in the web app.

  1. In the HipChat web app, go to Group admin > Features (here).
  2. Under Invite URL, copy the URL. 
  3. Send the URL to an email list or to the the individual users you want to invite. 
  4. When the users click the URL, they are directed to set up their user information and passwords. They are automatically added to your HipChat group. 

Note: You can disable the URL or generate a new one, as needed.

Disabling the invite URL and feature


You can disable the URL and feature that lets all users invite new teammates to your HipChat group. 

  1. In the HipChat web app, go to Group admin > Features (here).
  2. Under Invite URL, click Disable this feature.

Creating user accounts on the web app


Group admins can add users in the web app.

  1. In the HipChat web app, go to Group admin > Users
  2. Enter a name, @mention name, and email address for the user.
  3. Select the user’s role, either User or Admin.
  4. Click Add User.
  5. HipChat sends an activation email to the email address you entered. The email has a link and instructions on how to set up an account.

Using the API


If you want to automate user creation, check out our API


Note: If the create_user call is made, then an activation email is NOT sent to the user. Many third-party SSOs use this option (such as OneLogin). 







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