How do I change my notification settings?

This topic describes managing in-app notifications on the Mac desktop, Windows/ Linux desktop, iPhone/iPad, and Android apps. When you're changing in-app notifications within your app, you're only changing them for that particular app. Your email, SMS, and other app notifications are not affected.

To change email and SMS notifications, go to the HipChat web site. Note that you can change your notifications for the iPhone/iPad and Android apps from the HipChat web site, too.

See also How do notifications work?

Mac Desktop App


You can change in-app notifications for the Mac OS X desktop app from HipChat's Preferences menu.
  1. Open HipChat.
  2. Click HipChat in the top menu bar, then click Preferences.
  3. Click the Notifications tab, if you're not already on that tab.
  4. Select which notifications you want to receive and deselect the ones you don't want to receive.
  5. Select the ways in which you want to be notified (for example, Playing a sound), and deselect the others.

Windows/Linux Apps


You can change in-app notifications for the Windows and Linux desktop apps from HipChat's Settings menu. 
  1. Click on your status (like Available) near the bottom of the app, then click Settings
  2. Click the Notifications tab, if you're not already on that tab.
  3. Select which notifications you want to receive and deselect the ones you don't want to receive.
  4. Select the ways in which you want to be notified (for example, Playing a sound), and deselect the others.

Web App


You can change in-app notifications for the web app from HipChat's Settings menu. 
  1. Log into www.hipchat.com.
  2. Launch the web app.
  3. Click  next to your status (at the lower left of the page).
  4. Select which notifications you want to receive and deselect the ones you don't want to receive.
  5. Select the ways in which you want to be notified (for example, Playing a sound), and deselect the others.

iPhone/iPad App


You can change in-app notifications within the HipChat iPhone or iPad app.
Note: You can also manage the iPhone and iPad app's notifications on the HipChat web site.
  1. Open HipChat in your iPhone or iPad.
  2. If you're in a room, click  at the top left.
  3. Click  to go to the Settings.
  4. Swipe up to see the push and in-app notifications.
  5. Tap the toggle to start or stop each notification.
If you're not getting notifications, ensure you have them enabled in the iOS Notification Center:
  1. Go to Settings > Notifications (or Notification Center).
  2. Tap HipChat.
  3. Tap the toggles to enable or disable the ways in which you want to be alerted.

Android App


You can manage notifications in the Settings menu of the HipChat app.

Note: You can also manage the Android app's notifications on the HipChat web site.

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