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  1. Let me be a member of and sign in to multiple accounts at once

    I'd like to be able to:
    - Be a member of multiple groups
    - Sign in and chat with all these groups at once

    Current workarounds listed here: http://help.hipchat.com/knowledgebase/articles/64418

    8,547 votes
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      440 comments  ·  Flag idea as inappropriate…  ·  Admin →

      Multi-account support is something we hope to add support for. It’s a difficult user experience to design for given our current architecture though. We’re definitely keeping all the suggestions here in mind.

      For now, users can create multiple accounts using different emails. We currently suggest using different clients (e.,g. one native client and one web client) to chat using more than one account at a time: http://help.hipchat.com/knowledgebase/articles/64418

    • Group audio and/or video conferencing

      Permit audio/video conferencing within a room. Use multicast or similar to broadcast the video/audio to all participants.

      4,517 votes
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        planned  ·  147 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • More granular and per-room notification/alert settings

        1) allow alert configuration for more granular events:
        * @me alerts
        * @all alerts
        2) add keyword notifications, aside from just user mentions
        3) allow user to specify how each specific notification should be delivered
        4) let these notifications be specific to certain rooms
        5) different options for away/offline/idle
        6) option to push all messages from a given room/chat to mobile apps

        Some IRC clients do this really well- and it's a truly useful feature if you're following many conversations & rooms: keywords make sure you don't miss a piece of conversation that's relevant to you.

        Further, some alerts should…

        4,492 votes
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          110 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Windows Phone App

          A Windows Phone app would mean the world to those of us who aren't on iOS or Android. Using the full-web version on a smartphone is a bit of a pain.

          3,919 votes
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            under consideration  ·  210 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Ability to edit messages after sending

            My favorite feature of Skype chat is the ability to edit a previous post to fix a typo, clarify, or remove something posted to a wrong room to avoid the inevitable ???s and additional correction and 'oops wrong room' posts that dirty up the thread.

            Clearly there would need to be an indication that a post had been modified. Even better would be to be able to 'unhide' deleted posts or view edit history (for those who might be concerned about thread accuracy).

            It could also be a feature that could be enabled/disabled by admins depending upon internal policies.

            3,465 votes
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              131 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Enterprise self-hosted / behind-the-firewall version

              Allow deployment of a standalone HipChat instance on a company network.

              If you are especially interested in this, please consider providing more detail here: https://www.hipchat.com/firewall

              2,422 votes
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                planned  ·  94 comments  ·  Enterprise  ·  Flag idea as inappropriate…  ·  Admin →
              • Add Github's emoji set

                This set is rapidly becoming the "standard" for emoji. HipChat should support these by default.
                http://www.emoji-cheat-sheet.com/

                2,135 votes
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                  88 comments  ·  Emoticons  ·  Flag idea as inappropriate…  ·  Admin →
                • Ability to control delay for idle / away status (or turn it off)

                  So you're not marked idle right away, allow idle option to change when you go idle to 10, 15 or 20 minutes, or when your computer goes idle/sleep.

                  1,997 votes
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                    63 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                  • Mention large groups

                    It would be super useful to be able to invite a large swath of people at once to a room. For example, if a build server is going to go down for an update, it would be great to be able to create a Announcement room, and ask the whole dev team to join it with something like @dev.

                    1,992 votes
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                      under consideration  ·  99 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • I want an easy way to catch up on conversation that's happened while I was out of a room.

                      Seems like this is a very common use case, but I can't seem to find a way to do it:
                      1. I leave a room
                      2. Conversation happens in that room
                      3. I come back to the room and want to read over what has happened while I was gone.

                      I don't have an easy/quick way to know where I had left, or what is new.

                      1,946 votes
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                        37 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                      • Allow HipChat to recognize issue IDs and auto link them to the proper JIRA issue.

                        If we type in a JIRA issue ID, say PROJECT-123, it should link to the issue page in our JIRA server.

                        1,667 votes
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                          under consideration  ·  54 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • 1,643 votes
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                            136 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • There are reconnecting issues with Windows/Linux native apps

                            When there is internet connection issue we see reconnect link to the right bottom. new native app is not connecting till we click on "reconnect now" but it used to reconnect to the application based on the internet connectivity with the previous app.

                            Also had reconnect problem when we boot windows from hibernate. it is not automatically reconnecting.

                            1,273 votes
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                              153 comments  ·  Windows & Linux apps  ·  Flag idea as inappropriate…  ·  Admin →

                              Our recent update has fixed this issue for some users but not all. If you continue to experience trouble, please comment here or email support@hipchat.com with details about when you experience this (switching between VPNs, wifi/ethernet, sleeping/hibernation, etc) and which OS version you’re running. Thanks!

                            • Single Sign On via Google Apps, Crowd, Active Directory, etc

                              SSO via Google Apps, Crowd, LDAP, Active Directory, etc

                              1,184 votes
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                                66 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Quick way of creating a group chat / ad-hoc room

                                Like a group huddle or a corridor meeting, some quick way to have a group discussion and then disband. Unlike chat rooms - these groups discussions are one offs and members could vary.

                                1,093 votes
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                                  52 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                  Under hipchat.com/admin/features you should be able to specify the ability of creating rooms, either All user or Only admins. Setting this to all users should allow them to quickly create rooms. Mind you that you have to monitor if it gets out of hand (every user is creating their own rooms).

                                • Add the ability to group users within the company in the lobby

                                  Right now, there are too many people in the lobby. It's hard to find people. Allow for at least one group to be associated to a user so in the lobby people can see the full alphabetical list or can show primary groups or something. Would be very helpful for Admins and users alike!

                                  926 votes
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                                    35 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Autocomplete for emoticons

                                    Emoticons are great, but sometimes it's hard to remember which ones are available. The desktop client does not seem to autocomplete these. It would be nice if it did. Extra points for subtle graphical preview. Thanks!

                                    906 votes
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                                      18 comments  ·  Emoticons  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Subscribe to @mention alias

                                      The ability to subscribe to an alias. Instead of having to @all everyone in a room would be nice if you could subscribe to an alias so only certain people would get notified. For example if I posted @ninjas in a room it would only go to those that have subscribed to receive @ninjas notifications. Not sure if this is related to http://help.hipchat.com/forums/138883-suggestions/suggestions/3589512-make-yall-or-y-all-an-alias-for-all but would be nice to have that granularity when notifying certain groups.

                                      Ryan

                                      879 votes
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                                        21 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Show all emoticons (HipChat + custom) in the HipChat client emoticon popup

                                        In the native HipChat Client (tested on Mac + Linux) the emoticons just show 20 boring skype-like emoticons. Why don't you add all the cool HipChat emoticons (http://hipchat-emoticons.nyh.name) plus maybe even the custom emoticons to that popup, so they become way faster accessible?

                                        I mean .... emoticons have become so important in chats nowadays ... and brains on the other hand so overfilled with crap so its hard to remember all these cool shortcuts. And yeah ... openig a page in a browser while having a discussion just isn't ... well ... really hip.

                                        872 votes
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                                          11 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Show user avatars next to messages

                                          Want options to show avatars next to or user names

                                          843 votes
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                                            36 comments  ·  Flag idea as inappropriate…  ·  Admin →
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