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  1. Let me be a member of and sign in to multiple accounts at once

    I'd like to be able to:
    - Be a member of multiple groups
    - Sign in and chat with all these groups at once

    Current workarounds listed here: http://help.hipchat.com/knowledgebase/articles/64418

    5,735 votes
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      313 comments  ·  Flag idea as inappropriate…  ·  Admin →

      Multi-account support is something we hope to add support for. It’s a difficult user experience to design for given our current architecture though. We’re definitely keeping all the suggestions here in mind.

      For now, users can create multiple accounts using different emails. We currently suggest using different clients (e.,g. one native client and one web client) to chat using more than one account at a time.

    • More granular and per-room notification/alert settings

      1) allow alert configuration for more granular events:
      * @me alerts
      * @all alerts
      2) add keyword notifications, aside from just user mentions
      3) allow user to specify how each specific notification should be delivered
      4) let these notifications be specific to certain rooms
      5) different options for away/offline/idle
      6) option to push all messages from a given room/chat to mobile apps

      Some IRC clients do this really well- and it's a truly useful feature if you're following many conversations & rooms: keywords make sure you don't miss a piece of conversation that's relevant to you.

      Further, some alerts should…

      3,313 votes
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        88 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Windows Phone App

        A Windows Phone app would mean the world to those of us who aren't on iOS or Android. Using the full-web version on a smartphone is a bit of a pain.

        2,772 votes
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          under consideration  ·  163 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Ability to edit messages after sending

          My favorite feature of Skype chat is the ability to edit a previous post to fix a typo, clarify, or remove something posted to a wrong room to avoid the inevitable ???s and additional correction and 'oops wrong room' posts that dirty up the thread.

          Clearly there would need to be an indication that a post had been modified. Even better would be to be able to 'unhide' deleted posts or view edit history (for those who might be concerned about thread accuracy).

          It could also be a feature that could be enabled/disabled by admins depending upon internal policies.

          2,678 votes
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            102 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Enterprise self-hosted / behind-the-firewall version

            Allow deployment of a standalone HipChat instance on a company network.

            If you are especially interested in this, please consider providing more detail here: https://www.hipchat.com/firewall

            2,211 votes
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              planned  ·  84 comments  ·  Enterprise  ·  Flag idea as inappropriate…  ·  Admin →
            • Group audio and/or video conferencing

              Permit audio/video conferencing within a room. Use multicast or similar to broadcast the video/audio to all participants.

              2,120 votes
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                planned  ·  84 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Add Github's emoji set

                This set is rapidly becoming the "standard" for emoji. HipChat should support these by default.
                http://www.emoji-cheat-sheet.com/

                1,686 votes
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                  70 comments  ·  Emoticons  ·  Flag idea as inappropriate…  ·  Admin →
                • Mention large groups

                  It would be super useful to be able to invite a large swath of people at once to a room. For example, if a build server is going to go down for an update, it would be great to be able to create a Announcement room, and ask the whole dev team to join it with something like @dev.

                  1,666 votes
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                    under consideration  ·  91 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Ability to control delay for idle / away status (or turn it off)

                    So you're not marked idle right away, allow idle option to change when you go idle to 10, 15 or 20 minutes, or when your computer goes idle/sleep.

                    1,425 votes
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                      40 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                    • I want an easy way to catch up on conversation that's happened while I was out of a room.

                      Seems like this is a very common use case, but I can't seem to find a way to do it:
                      1. I leave a room
                      2. Conversation happens in that room
                      3. I come back to the room and want to read over what has happened while I was gone.

                      I don't have an easy/quick way to know where I had left, or what is new.

                      1,402 votes
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                        20 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                      • Allow HipChat to recognize issue IDs and auto link them to the proper JIRA issue.

                        If we type in a JIRA issue ID, say PROJECT-123, it should link to the issue page in our JIRA server.

                        1,120 votes
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                          under consideration  ·  38 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • 1,047 votes
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                            100 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Show search results within the app instead of launching a browser

                            Hey! The Mac client is so much better! I think it only needs to show the search results at the same app instead of load in a extern. browser

                            1,002 votes
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                              planned  ·  15 comments  ·  Mac app  ·  Flag idea as inappropriate…  ·  Admin →
                            • Allow audio-only voice chat (no video needed)

                              Not everyone at my company has video cameras connected to their PCs. But we want an easy, low-bandwidth way for people to talk to each other. Can you enable audio-only voice chat?

                              847 votes
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                                38 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                              • Add the ability to group users within the company in the lobby

                                Right now, there are too many people in the lobby. It's hard to find people. Allow for at least one group to be associated to a user so in the lobby people can see the full alphabetical list or can show primary groups or something. Would be very helpful for Admins and users alike!

                                832 votes
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                                  33 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Quick way of creating a group chat / ad-hoc room

                                  Like a group huddle or a corridor meeting, some quick way to have a group discussion and then disband. Unlike chat rooms - these groups discussions are one offs and members could vary.

                                  828 votes
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                                    41 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Screen Sharing

                                    We would like to be able to share our screens with people in a room

                                    804 votes
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                                      planned  ·  35 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Single Sign On via Google Apps, Crowd, Active Directory, etc

                                      SSO via Google Apps, Crowd, LDAP, Active Directory, etc

                                      729 votes
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                                        40 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Subscribe to @mention alias

                                        The ability to subscribe to an alias. Instead of having to @all everyone in a room would be nice if you could subscribe to an alias so only certain people would get notified. For example if I posted @ninjas in a room it would only go to those that have subscribed to receive @ninjas notifications. Not sure if this is related to http://help.hipchat.com/forums/138883-suggestions/suggestions/3589512-make-yall-or-y-all-an-alias-for-all but would be nice to have that granularity when notifying certain groups.

                                        Ryan

                                        718 votes
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                                          14 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Autocomplete for emoticons

                                          Emoticons are great, but sometimes it's hard to remember which ones are available. The desktop client does not seem to autocomplete these. It would be nice if it did. Extra points for subtle graphical preview. Thanks!

                                          708 votes
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                                            15 comments  ·  Emoticons  ·  Flag idea as inappropriate…  ·  Admin →
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