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  1. Let me be a member of and sign in to multiple accounts at once

    I'd like to be able to:
    - Be a member of multiple groups
    - Sign in and chat with all these groups at once

    Current workarounds listed here: http://help.hipchat.com/knowledgebase/articles/64418

    9,224 votes
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      476 comments  ·  Flag idea as inappropriate…  ·  Admin →

      Multi-account support is something we hope to add support for. It’s a difficult user experience to design for given our current architecture though. We’re definitely keeping all the suggestions here in mind.

      For now, users can create multiple accounts using different emails. We currently suggest using different clients (e.,g. one native client and one web client) to chat using more than one account at a time: http://help.hipchat.com/knowledgebase/articles/64418

    • More granular and per-room notification/alert settings

      1) allow alert configuration for more granular events:
      * @me alerts
      * @all alerts
      2) add keyword notifications, aside from just user mentions
      3) allow user to specify how each specific notification should be delivered
      4) let these notifications be specific to certain rooms
      5) different options for away/offline/idle
      6) option to push all messages from a given room/chat to mobile apps

      Some IRC clients do this really well- and it's a truly useful feature if you're following many conversations & rooms: keywords make sure you don't miss a piece of conversation that's relevant to you.

      Further, some alerts should…

      5,276 votes
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        141 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Group audio and/or video conferencing

        Permit audio/video conferencing within a room. Use multicast or similar to broadcast the video/audio to all participants.

        4,747 votes
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          planned  ·  156 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Windows Phone App

          A Windows Phone app would mean the world to those of us who aren't on iOS or Android. Using the full-web version on a smartphone is a bit of a pain.

          4,166 votes
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            237 comments  ·  Flag idea as inappropriate…  ·  Admin →

            Been a long time since we’ve left an update here, so here goes: we’re still considering this.

            The shrinking market share of Windows Phone is not encouraging and our team has been focused on improvements to apps and services which will impact many more users. While the number of votes on this topic is impressive, WP users are still only a very tiny portion of our overall userbase.

            We wish we could build all the things all the time, but that’s just not how software works.

          • Ability to edit messages after sending

            My favorite feature of Skype chat is the ability to edit a previous post to fix a typo, clarify, or remove something posted to a wrong room to avoid the inevitable ???s and additional correction and 'oops wrong room' posts that dirty up the thread.

            Clearly there would need to be an indication that a post had been modified. Even better would be to be able to 'unhide' deleted posts or view edit history (for those who might be concerned about thread accuracy).

            It could also be a feature that could be enabled/disabled by admins depending upon internal policies.

            3,671 votes
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              145 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Enterprise self-hosted / behind-the-firewall version

              Allow deployment of a standalone HipChat instance on a company network.

              If you are especially interested in this, please consider providing more detail here: https://www.hipchat.com/firewall

              2,434 votes
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                planned  ·  94 comments  ·  Enterprise  ·  Flag idea as inappropriate…  ·  Admin →
              • Mention large groups

                It would be super useful to be able to invite a large swath of people at once to a room. For example, if a build server is going to go down for an update, it would be great to be able to create a Announcement room, and ask the whole dev team to join it with something like @dev.

                2,197 votes
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                  under consideration  ·  107 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Add Github's emoji set

                  This set is rapidly becoming the "standard" for emoji. HipChat should support these by default.
                  http://www.emoji-cheat-sheet.com/

                  2,189 votes
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                    90 comments  ·  Emoticons  ·  Flag idea as inappropriate…  ·  Admin →
                  • I want an easy way to catch up on conversation that's happened while I was out of a room.

                    Seems like this is a very common use case, but I can't seem to find a way to do it:
                    1. I leave a room
                    2. Conversation happens in that room
                    3. I come back to the room and want to read over what has happened while I was gone.

                    I don't have an easy/quick way to know where I had left, or what is new.

                    2,028 votes
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                      37 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                    • Ability to control delay for idle / away status (or turn it off)

                      So you're not marked idle right away, allow idle option to change when you go idle to 10, 15 or 20 minutes, or when your computer goes idle/sleep.

                      2,027 votes
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                        66 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                      • Allow HipChat to recognize JIRA issue IDs/URLs

                        If we type in a JIRA issue ID, say PROJECT-123, it should link to the issue page in our JIRA server. It should also show issue details inline

                        1,854 votes
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                          under consideration  ·  63 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
                        • 1,804 votes
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                            145 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Single Sign On via Google Apps, Crowd, Active Directory, etc

                            SSO via Google Apps, Crowd, LDAP, Active Directory, etc

                            1,308 votes
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                              77 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Quick way of creating a group chat / ad-hoc room

                              Like a group huddle or a corridor meeting, some quick way to have a group discussion and then disband. Unlike chat rooms - these groups discussions are one offs and members could vary.

                              1,137 votes
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                                55 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                Under hipchat.com/admin/features you should be able to specify the ability of creating rooms, either All user or Only admins. Setting this to all users should allow them to quickly create rooms. Mind you that you have to monitor if it gets out of hand (every user is creating their own rooms).

                              • Add the ability to group users within the company in the lobby

                                Right now, there are too many people in the lobby. It's hard to find people. Allow for at least one group to be associated to a user so in the lobby people can see the full alphabetical list or can show primary groups or something. Would be very helpful for Admins and users alike!

                                947 votes
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                                  36 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Subscribe to @mention alias

                                  The ability to subscribe to an alias. Instead of having to @all everyone in a room would be nice if you could subscribe to an alias so only certain people would get notified. For example if I posted @ninjas in a room it would only go to those that have subscribed to receive @ninjas notifications. Not sure if this is related to http://help.hipchat.com/forums/138883-suggestions/suggestions/3589512-make-yall-or-y-all-an-alias-for-all but would be nice to have that granularity when notifying certain groups.

                                  Ryan

                                  916 votes
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                                    22 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Show user avatars next to messages

                                    Want options to show avatars next to or user names

                                    896 votes
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                                      39 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Ability to play custom sound effects

                                      Our team currently uses Campfire and one of the things we love are the sound effects triggered by commands like /yeah, /vuvuzela, /dangerzone, /pushit, etc.

                                      It'd be great if there was a way to add these in similar to how you can customize emoticons.

                                      800 votes
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                                        planned  ·  39 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Inline Code Highlighting

                                        We would find it very useful to be able to designate code statements using backticks (as per Markdown's inline code format). A good deal of our messages contain sentences with a command, or other snippet of code in. For example:

                                        Hey Garry, to see log output, why not try `adb logcat`?

                                        Readability of these messages would be vastly improved if the code was in a monospaced font (or a different colour, shaded background etc — whatever you think looks good).

                                        798 votes
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                                          15 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Ability to screen share without connecting to a video stream first

                                          I don't know if it is because my computer doesn't have a camera, but I can't establish a video connection with my co-worker who's Mac DOES have a camera. Therefore, I can't test screen sharing.

                                          743 votes
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                                            32 comments  ·  Video & Screensharing  ·  Flag idea as inappropriate…  ·  Admin →
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